In today’s competitive eCommerce landscape, effective email marketing, automation, and customer engagement tools are essential for driving sales and growing a loyal customer base. Two of the leading platforms in this field are Privy and Omnisend. Both offer powerful features for growing email lists, automating marketing campaigns, and improving customer engagement. In this article, we will compare Privy vs Omnisend, exploring their features, ease of use, pricing, and integrations. Additionally, we’ll introduce FamousTracker, a tool that helps eCommerce stores track when influencers, athletes, and celebrities place orders, and how it can complement these platforms.
What is Privy?
Privy is an all-in-one marketing tool designed to help online businesses grow by increasing conversions and capturing leads. It is particularly focused on email capture, exit-intent pop-ups, and automated marketing workflows. With its user-friendly design, Privy allows businesses to create customized pop-ups, forms, and email sequences to engage customers and drive sales.
Key Features of Privy:
- Lead Generation: Privy excels at capturing email addresses using exit-intent pop-ups, sign-up forms, and targeted offers.
- Email Marketing Automation: Privy allows you to set up automated workflows to nurture leads, send welcome emails, remind customers about abandoned carts, and follow up post-purchase.
- Segmentation: Privy enables segmentation based on behavior, enabling you to send more personalized offers.
- Integrations: Privy integrates with platforms like Shopify, BigCommerce, Mailchimp, and Klaviyo for seamless campaign management.
What is Omnisend?
Omnisend is a comprehensive marketing automation platform designed specifically for eCommerce stores. It offers a suite of tools for email marketing, SMS campaigns, push notifications, and customer segmentation. Omnisend focuses on omnichannel marketing, allowing businesses to connect with customers across multiple touchpoints and create highly personalized campaigns.
Key Features of Omnisend:
- Multichannel Marketing: Omnisend supports email, SMS, push notifications, and even social media ads to engage customers across various platforms.
- Advanced Automation: Omnisend’s powerful automation features allow businesses to create complex workflows triggered by customer behaviors such as browsing, purchasing, or abandoning carts.
- Segmentation & Personalization: Omnisend enables businesses to segment their audience based on behavior, location, and other demographics, delivering personalized content to increase engagement.
- Integrations: Omnisend integrates with eCommerce platforms like Shopify, WooCommerce, Magento, and more, along with third-party apps for better workflow automation.
Learn more about Omnisend here
Privy vs Omnisend: A Feature-by-Feature Comparison
1. Lead Generation and List Building
- Privy: Privy offers a range of tools to help eCommerce businesses grow their email lists quickly. Its pop-ups and sign-up forms can be customized to capture visitor information at key points in the customer journey. The exit-intent pop-ups feature is particularly effective in preventing cart abandonment by offering discounts or promotions before the customer leaves the site.
- Omnisend: Omnisend also provides robust lead generation tools, including customizable sign-up forms and pop-ups. In addition to these features, Omnisend offers SMS opt-in forms and push notifications to capture leads across multiple channels. This multichannel approach allows businesses to reach customers even if they don’t engage with email marketing.
If you’re looking for lead generation that covers multiple channels, Omnisend may be the better choice. However, if your main focus is exit-intent pop-ups and email capture, Privy excels in these areas.
2. Marketing Automation
- Privy: Privy’s automation features are easy to set up and ideal for businesses just starting with marketing automation. With Privy, you can set up abandoned cart recovery emails, welcome emails, post-purchase follow-ups, and more. The platform is best suited for businesses looking to run simple, straightforward email automation workflows.
- Omnisend: Omnisend’s automation tools are more advanced and customizable. It allows you to create complex workflows that span multiple channels, including email, SMS, and push notifications. Omnisend’s automation is triggered by specific customer behaviors, such as product page views, abandoned cart actions, and time-sensitive promotions.
For businesses looking for advanced automation with multichannel capabilities, Omnisend offers a more robust solution, while Privy provides a simpler, more intuitive automation system for beginners.
3. Segmentation and Personalization
- Privy: Privy offers basic segmentation options based on customer behavior. You can create targeted campaigns for specific actions, such as visitors who abandon carts or those who spend a certain amount of time on your site. However, its segmentation is relatively basic compared to more advanced platforms.
- Omnisend: Omnisend’s segmentation features are far more advanced. The platform allows for deep segmentation based on customer behavior, purchase history, demographic data, and more. This enables businesses to send highly personalized content, improving engagement and conversion rates.
If personalization and advanced segmentation are critical for your business, Omnisend provides more in-depth options for targeting your audience.
4. Multichannel Marketing
- Privy: While Privy is primarily focused on email marketing, it also offers some multichannel capabilities. You can integrate it with other marketing platforms like Klaviyo and Mailchimp to expand your marketing reach. However, Privy does not support SMS marketing or push notifications directly within the platform.
- Omnisend: Omnisend stands out for its multichannel marketing capabilities, which include email, SMS, push notifications, and even social media ads. This flexibility allows businesses to connect with customers across different channels, delivering consistent messaging and offers no matter how customers choose to engage.
For businesses seeking a multichannel marketing approach, Omnisend offers a more comprehensive suite of tools.
5. Pricing
- Privy: Privy offers several pricing tiers:
- Free Plan: Includes basic pop-ups and email capture for up to 1000 monthly website visitors.
- Email Plan: Starts at $15 per month for email marketing automation and more advanced features.
- Privy Plus: Starts at $45 per month and offers all features, including advanced pop-ups, segmentation, and integrations.
Privy’s pricing is affordable for small businesses, and the free plan is an excellent option for businesses just starting with email marketing.
- Omnisend: Omnisend also offers several pricing plans:
- Free Plan: Includes 15,000 emails per month and up to 500 subscribers.
- Standard Plan: Starts at $16 per month and includes email and SMS marketing automation.
- Pro Plan: Starts at $99 per month and includes advanced features like push notifications and extended reporting.
While Omnisend’s Pro Plan is more expensive, its multichannel features and advanced automation tools may justify the cost for growing businesses.
6. Integrations
- Privy: Privy integrates seamlessly with major eCommerce platforms like Shopify, BigCommerce, and Wix, along with third-party tools like Mailchimp and Klaviyo. This makes it easy to incorporate Privy into your existing marketing stack.
- Omnisend: Omnisend also integrates with popular eCommerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce. Additionally, it supports integrations with over 50 apps, including Zapier, Google Analytics, and Facebook Ads, allowing for more customization and flexibility.
Omnisend offers more integration options, making it the better choice if you need a flexible platform that can connect to a wide range of third-party tools.
Boost Your Marketing Strategy with FamousTracker
Regardless of whether you choose Privy or Omnisend, integrating FamousTracker with your Shopify store can provide you with valuable insights. FamousTracker tracks when influencers, athletes, and celebrities order from your store, allowing you to tailor your marketing efforts and create targeted campaigns. This can be particularly beneficial if you’re leveraging email marketing automation with Privy or multichannel campaigns with Omnisend.
Conclusion
When comparing Privy vs Omnisend, both platforms offer strong email marketing capabilities, but Omnisend stands out with its multichannel marketing, advanced automation, and in-depth segmentation. If you’re looking for a straightforward and cost-effective way to grow your email list and send basic automated emails, Privy is an excellent choice. However, if you need more advanced features for personalization, SMS campaigns, and push notifications, Omnisend may be the better option.
By integrating FamousTracker into either platform, you can gain insights into which influencers and high-profile individuals are engaging with your store, helping you create more effective marketing strategies.
Choose the platform that best suits your business needs, and start optimizing your marketing efforts today!